Saturday, August 31, 2013

Closing one of our Offices located at Chennai.

Around 5 years back, we have started our company "QualityPoint Technologies" at Chennai, India.
After 1 year from starting our Chennai Office, we have  started our office in another location at Ottapidaram, tuticorin District.

During the past 5 years time period, we had seen lot of growth in terms of getting customers for our web development services, and we had started many successful web portals like TheQuotes.Net and And, we had improved our products (e.g Timesheet, SERP checker) in  various releases. And, we could successfully develop the challenging automatic Resume submission Software which is having huge earning potential. All our Social media profiles are getting good exposure. For example, @MedicalFeed got more than 6K active followers. My linkedin profile got around 4K connections. Our Disscussion Forum and bookmarking applications are also getting good number of active members. Initially we had to depend on few freelance sites for getting work. On those days, we had to do lot of hard work to earn few bucks irrespective of time spent for completing the project.  But, now we have many long time customers who are willing to make good hourly payment. And our Books are becoming best sellers in Amazon. Our YouTube Channel and Feedburner feeds are getting lot of Subscribers.

In summary, we had achieved lot of success in developing our company within this 5 years time period.

But, I find a huge imbalance between the revenue generated from our Chennai Office and  the revenue generated from our Ottapidaram Office. i-e Output from Chennai Office is very low comparing to the output from Ottapidaram Office irrespective of the fact that we had many sincere and harworking employees in our Chennai Office.

 And, I had to spend lot of my time for recruiting employees for our Chennai Office. Because attrition rate is high there. And, most of the selected candidates will not join  as I explained here. Again, I need to spend lot of time for recruitment. But this kind of problem is rare in our Ottapidaram office.  The root cause for this difference is, the mind set or attitude of the people who prefer to join Chennai Office. Many people who are living around Ottapidaram, Tuticorin district also prefer to join Chennai Office. Obviously their attitude is, taking our offer as a way for entering into any corporates which asks some work experience. So, they believe staying in Chennai is important for achieving their Goal. But people who are willing to join our Ottapidaram Office really believe that they can grow with us. It helps them to focus on the work.  And, I can easily train the new recruits in our Ottapidaram Office as I used to stay in Ottapidaram which is my native place.

So I came to the conclusion that  running Chennai Office at this time will not help to reach our vision of becoming Global Technical Leader. And therefore, I have decided to close our Chennai Office.

I believe this decision will help me to save lot of time which can be effectively used  to develop our company further. And, I can run our company more effectively so that customers can get good service at affordable price.

I will continue taking actions that are necessary for achieving our vision while keeping our Values.

For those who are not able to understand the difference between Chennai and Ottapidaram,

Chennai is a city where lot of IT companies are located. i-e  people who stay in Chennai can get lot of opportunity to attend interview in IT companies for getting job with better salary.

Ottapidaram is a village where there is no other IT company available other than ours. Ottapidaram is having its own challenges like power-cut and poor ISP service. (Few days back, BSNL broadband  outage happened for 4 consecutive days. It will never happen in Chennai even for few hours). But comparing to the Employees issue, they are easily manageable. (For example, I can get alternate/backup ISP, use inverter/battery to manage power-cut )

I will be opening our office in Chennai again in 2 or 3 years once after we reach a position which enable us to compete with the corporates to attract/retain good talents with us. I am sure that it will happen soon as per the current growth potential of our company.

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