So, we set the custom message for the 404 error pages from the cPanel of the hosting account.
But this custom message didn't appear when I tried to type incorrect web page name.
So, I had a chat with support of our hosting HostGator, and they

They asked me to add "ErrorDocument 404 /404.shtml" in the .htaccess file.
And, now it is working fine.
Hostgator support is very fast and they are very customer friendly.
I already explained how helpful they are in my previous post which was written immediately after I moved our websites from the previous host to the HostGator hosting.
If you want to start your own website, you can choose HostGator as your hosting.
You can use Coupon code QUALITYPOINTHG to get $9.94 OFF, or you can use QUALITYPOINT25 to get 25% OFF.
You can start from here.
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